Prime Minister Boris Johnson announced on Monday a strict three-week police-enforced lockdown in the UK amid the coronavirus pandemic. The PM said that all shops other than a small handful of exceptions will be forced to close "until further notice".
JOHN LEWIS
John Lewis is closing all 50 stores at the end of today, but their website is still up and running for deliveries.
The company is still delivering large items, provided no members of the household are self-isolating - and will honour home installation and assembly services booked before March 19th.
The company added: “Deliveries are currently on time but this may change. Our carriers will contact customers who are affected on a case-by-case basis.”
John Lewis is also allowing late returns for anyone who is self-isolating and has said carriers can collect smaller items from a safe place to be returned.
DON'T MISS
NEW LOOK
New Look closed all their stores at 5pm on Saturday - but are still operating an online delivery service.
The company is still delivering to homes across the UK and Collect+ locations. They have also extended their normal returns policy for three months.
New Looks says: “This policy applies to all items purchased, whether full-priced, promotion or sale. So long as you made a purchase with us after 16th February 2020, you can still get a refund.
“As all our UK & ROI stores are temporarily closed, any purchases you have made in-store that was within the 28 day return period as of 16th March 2020, can be returned with a valid receipt until 15th June 2020.”
IKEA
IKEA temporarily closed all its stores in the UK & Ireland on Friday, March 20th.
However, customers can still purchase items online - and IKEA is even allowing customers the option of a contact-free delivery if they would prefer.
The company has said they will be in touch with anyone who has pre-booked kitchen planning appointments to organise virtual or remote planning options.
IKEA offers a 365-day return policy, which will remain in place despite lockdown.
HMV
HMV temporarily closed their stores nationwide on Sunday, but are continuing a reduced delivery service.
They have warned there may be “a slight delay of store.hmv.com orders”, but added: “We are doing our utmost to get items to our customers as soon as possible.”
They have also extended their refund policy, so customers have until the end of April to return any orders placed this month.
They added: “Should the health concerns still be in place at the end of April 2020, we will review our returns policy again and amend this accordingly, to offer our customers more flexibility with purchases.”
GAP
Gap have closed all their UK and Ireland stores due to the COVID-19 outbreak.
They have stopped their Click + Collect service, but are offering free delivery on orders of more than £25.
They have also extended their returns policy, so customers have until 1 July 2020 for all purchases made between 1 January 2020 and 31 March 2020.
DISNEY STORES
Disney Stores are temporarily closed, but items are still available to order online.
They have extended their returns policy for items bought in-store, so customers can return anything unwanted once stores reopen.
RIVER ISLAND
River Island closed all their stores last Friday, but say they are still operating a 24/7 delivery service.
The clothes store are offering contactless delivery for customers who request it - as well as deliveries to local collection points.
River Island have also updated their returns policy, so customers who bought items in-store have 28 days from when shops reopen to send things back.
They added: “Online shoppers have 28 days to return via our free services, as standard, with exceptions in special cases.”
TK MAXX
TK Maxx has closed its stores throughout Europe as a result of the COVID-19 outbreak.
Customers can get online home deliveries as usual - but will not be able to Click and Collect from stores.
The company is offering contact-free delivery and the returns policy has been extended by 30 days from the date the stores reopen.