Jet2 bans ‘disruptive’ passenger for life after plane diverted

Jet2 has banned a “disruptive” passenger for life after his alleged behaviour caused one of its planes to be diverted on June 12.

The flight, which was travelling from Glasgow to Tenerife, had to be diverted to Shannon Airport in Ireland so the passenger could be taken into custody by Garda officers.

The airline said the passenger, Jay Dalziel, 20, began to show aggressive behaviour shortly after take-off.

It said that his behaviour escalated to physically attacking Jet2.com colleagues, as well as other passengers.

Following the incident, Jet2.com confirmed that it has banned Mr Dalziel from flying on its planes for life.

Phil Ward, managing director of Jet2.com , said: “This is one of the worst cases of disruptive passenger behaviour that we have ever witnessed, and we would like to apologise to all colleagues and customers onboard for what they have had to experience.

“It is a disgrace that hardworking customers, families and colleagues should be subjected to such appalling behaviour and we will vigorously pursue Mr Dalziel for all the costs that we incurred as a result of this diversion, as well as banning him for life.

“We would like to thank customers and colleagues who helped deal with Mr Dalziel onboard, as well as Garda for their assistance in offloading him.

“We will support them fully with their investigations and Mr Dalziel should be prepared to face severe consequences for his actions.

“This event should act as a stark warning to anyone who thinks that it might be acceptable to behave in such an unacceptable manner onboard one of our flights.

“Thankfully, the overwhelming majority of customers enjoy their flights and continue to have a lovely holiday, and we will continue to work hard to provide our VIP customer service as always.”