HSBC now offering transgender customers choice of 10 gender neutral titles
A HIGH street bank today began rolling out services for transgender customers.
HSBC has rolled out services for transgender customers
HSBC said the move was aimed at providing a better banking experience, including offering a choice of 10 gender neutral titles.
The bank said the new titles would allow people who do not identify as a particular gender, or who do not want to be identified by gender, to choose the title that works for them.
It means customers can choose to be a Mx, Ind, M and Misc.
HSBC said the titles will be applied across a customer’s account if they so choose, including their bank cards and correspondence.
The bank has also streamlined the process for people who wish to change their gender on their bank account.
The bank’s chief executive Antonio Simoes, 42, has spoken publicly about how being gay helped him get to the top.
In one interview he admitted: “Being gay is a plus for me. It made me a more authentic person, with better empathy, better emotional intelligence.
New titles will allow those who do not identify as a particular gender to choose what works for them
Eight year-old: I want to educate about being transgender
“If I wasn’t gay, I probably would not be CEO of the bank.”
If I wasn’t gay, I probably would not be CEO of the bank
The bank has also been a leading champion of LGBT rights.
Noel Quinn, Chief Executive, Global Commercial Banking, HSBC, recently said: “Now more than ever it’s vital that we show our solidarity with LGBT colleagues and customers around the world.
Customers can choose to be a Mc, Ind and Misc
“We are proud to support all our customers’ hopes, dreams and ambitions, and that so many of our colleagues are getting involved in Pride events.”
Under the new changes, the bank’s customers simply need to bring a passport, driving licence or birth certificate that supports the change of gender to update their details in branch.
Branch and contact centre staff have been undergoing training to support this.
The announcement coincides with International Transgender Day of Visibility on Friday.
In November, Metro Bank said customers and staff who do not identify themselves with being specifically male or female can now choose non-binary as an option when filling out forms.
As well as choosing options like Mr, Mrs or Miss, customers and staff at Metro Bank can opt for Mx when giving their title.
The bank's chief executive has spoken out about how being gay has helped him get to the top
Here are the new titles that HSBC customers can choose from, with some detail about them from HSBC:
• Mx (pronounced “mix” or “mux”)
• Ind (an abbreviation of individual)
• M
• Misc (an abbreviation of miscellaneous)
• Mre (an abbreviation for “mystery”)
• Msr (represents a combination of Miss/Sir)
• Myr
• Pr (prounced “per”. An abbreviation of person)
• Sai (pronounced “sigh”)
• Ser (pronounced “sair”).