'We paid £550k for dream new build home - 5 years later estate is still not finished'

Residents have blasted developers after paying £550,000 to live on a "desolate" newbuild estate which remains unfinished - five years after people moved in.

Homeowners began moving into the brand new homes on the multimillion pound Lilly Hay estate in Emstrey, Shropshire, in 2019.

They say the site has been riddled with problems ever since due to incomplete work, leaving residents feeling like they're living in a building site.

Many roads and pavements have been left unfinished, leaving streets lined with potholes and damaging cars.

Many locals have also reported issues with drainage as water flowed into what they were sold as their "dream home" during heavy rainfall.

The crumbling paths force mums to walk in the road with children which they claim has resulted in inuries after youngsters fell off their bikes.

Some areas of roads have no top layer of asphalt, making them uneven and hard to navigate. 

Resident Lin Glover says it's not just the pavements that are incomplete, but grass areas have been let overgrow, there were electrical issues and the estate is "desolate". Lin added that she is "ashamed when people come to visit". She added: "It is just dreadful."

Lin purchased her home for £360,000 in 2021 and states that moving into her dream home turned into a "nightmare". She says that no work has been done to fix the road surfaces.

Phase two is complete, and has all their pavements and roads complete- this has left phase one ihabitants extremely angry.

The worst roads are where the first houses were built, they feel forgotton and hurt by their continuous complaints being ignored. 

Two feet deep holes are also dotted around the development where lamposts have never been installed, this should have been completed when residents first moved in during 2019. 

Roads and paths were supposed to have been completed 18 months ago- they have been marked up five times due to nobody appearing to fix it in time to see the marks. 

Developers Taylor Wimpey has apologised to residents and has said remedial works to complete the roads and pavements are now due to start on August 5.

The firm said that the estate was a consortium site with Persimmon Homes and that their previous procedure of completing the roads and pavements at the end of the development has now changed to ensure roads and footpaths were completed as they go along, which is why phase two of the estate has been completed ahead of phase 1.

A spokesperson said: “We are sorry that the roads and footpaths in some areas of our Lily Hay development have not yet been completed to an acceptable standard.

"We would like to reassure residents that we are working hard to complete the highway remedial works that need to take place."