Despite new warnings, millions still use Windows 10 and Microsoft isn't surprised

By David Snelling, Technology Editor

Microsoft Windows 11 update

Microsoft Windows 11 update (Image: MICROSOFT)

The world's love affair with Windows 10 shows no signs of stopping - that's despite Microsoft warning that it will end all support for the operating system from October 2025. Once that fast-approaching deadline arrives, those still using this ageing platform will no longer get vital upgrades and security patches aimed at keeping PCs safe.

Although most Windows 10 users are now well aware of the issues of sticking with this software, millions still aren't making the move to Windows 11 with recent stats showing Windows 10 still dominates when it comes to sheer user numbers.

Microsoft Surface Pro

Microsoft Surface Pro (Image: MICROSOFT)

Although Windows 11 adoption rates might appear sluggish, Microsoft isn't concerned about the amount of PCs that haven't yet made the switch.

"It doesn't surprise me," said Aaron Woodman, Vice President, Windows Marketing at Microsoft, when quizzed by Express.co.uk about Windows 10 user numbers.

"We had a bunch of customers on Windows 7 even after we launched Windows 10, until the end of support date for Windows 7. We're actually ahead of the Windows 7 to Windows 10 transition."

Along with past figures showing how many users simply wait until the last minute to move operating systems, the fact that so many people remain with Windows 10 is a testament to how good it is, Woodman explained.

"If you look at Windows 10 I think it's quite unique in the sense that it took a significant leap in its performance and more importantly, its durability and its capability of running PCs.

"Windows 10 moved the hardware floor and that's really the big difference between Windows 7 transition to Windows 10."

We had a bunch of customers on Windows 7 even after we launched Windows 10

Woodman also told us that a lot of customers have already bought devices that are ready for Windows 11 and are preparing to switch before October's deadline.

“Every company I've talked to has plans to move off of Windows 10 into Windows 11 at or before or afterwards using the extended support agreements we have," Woodman said.

Although the stats clearly show that millions remain addicted to Windows 10 the figures do vary from country to country.

"It's different depending on the country,” Woodman explained. “Developed countries have moved overwhelmingly to Windows 11 but you have places that have different socioeconomic classes and places like China, that have very long duration where you have PCs that get handed down and resold at a level that we don't really see in the developed markets.

“You still see Windows 7 and Windows XP running in China as an example - so they just have different life cycles."

We spoke to Woodman at Microsoft's HQ in Redmond during the recent launch of the firm’s new Surface devices - now branded Copilot+ PCs - which are all powered by more powerful and super-efficient ARM processors such as the Qualcomm Snapdragon X Elite chip.

Microsoft Surface Pro

Meet the new Surface devices (Image: MICROSOFT)

Microsoft Surface Pro

The new NPU inside the laptops offers new features for users (Image: MICROSOFT)

Microsoft is keen to point out that these machines will be faster than some of the M3-powered MacBooks, as well as including new features such as Recall - which makes searching for files and data more advanced and interactive. This function has been made possible thanks to a Neural Processing Unit which is now inside all Copilot+ PCs.

Another upgrade is a dedicated Copilot button on the keyboard that calls up the Copilot AI assistant.

“It’s the first time we’ve changed the keyboard in 30 years,” Woodman exclaimed. “These are really incredibly fast PCs. The battery life is ridiculous.”

Although the launch of these new PCs hasn't been specifically timed around the upcoming death of Windows 10, Woodman thinks it will be valuable to those with older laptops.

"What I do think it offers is people that are making that change that want Windows 10 to go as long as possible but are looking for that next device at the appropriate time to see something that isn't just faster but works in a way that sets them up for another long pull of owning technology and using it every day and solving problems they have," Woodman told us.

Whether these devices - or other new models being launched by the likes of Samsung, Dell and Acer - will ignite excitement and get those who can't currently move to Windows 11 (due to the system requirements) switching, remains to be seen.

Express.co.uk has already seen Microsoft’s Surface Laptop and Surface Pro in the flesh and they certainly pack quite a punch. They also look premium, have that Copilot keyboard plus get access to the clever Recall feature which is mightily impressive and only made possible due to the new chips inside.

You can read our first impressions here.

Would you like to receive news notifications from Daily Express?