Diplomacy is key says Antiques Roadshow's Fiona Bruce
BBC newsreader Fiona Bruce, who also presents Antiques Roadshow, admits that diplomacy is the key to the programme's success.
"Sometimes a person asks, 'Is this pottery very old? One might think that the fact that it's got 'dishwasher proof' stamped on the bottom is a clue but this isn't the kind of show where hopes are dashed."
She tells Woman's Weekly: "Even when someone's dug up something in the garden which they hope is valuable and I'm thinking, 'If they had the other half it might be' - the experts go out of their way not to hurt their feelings."